Please Note: Due to COVID-19, our shipping times may be a little longer. We're working hard to get orders out as quickly as possible. Thank you for your business and patience!

Return Policy

Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To complete your return, please send an email to returns@taviandmina.com You will be responsible for return shipping charges. Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at returns@taviandmina.com.